| BILLING. MANAGING. LEADING. Suited to: Leaders or individuals with leadership aspirations – Senior Consultants, Managers, or Managers of Managers. Billing, Managing, Leading contains four hours of recruitment focused training specific to the role of Billing Manager. The role of a billing manager is THE most challenging job in recruitment, and often means billing big fees, managing clients and candidates, meeting personal targets, but also handling, training and minding a team of recruiters as well. This four-hour session is essential for anyone who aspires to have a successful management career in recruitment. |
Course Duration - 3 hours
Course Content
Introduction – The Importance of a Billing Manager to a Recruitment Business
- Where Billing Managers Go Wrong
- The Importance of Being Senior
- Building your Brand
The Savage Seven ‘C’s of Billing Manager Leadership
- Clarity
- Climate
- Communication
- Coaching
- Courage
- Comprehension
- Creativity
Managing Priorities
- Where a Billing Manager should spend their time
- The Five Billing Manager priorities
Productivity Tips for the Billing Manager
- Building a Team that Enhances Productivity
- Personal Organisation
- Delegation
Effective, Positive Activity Management
- Activity x Quality x Target Market
- Backwards Planning
- Re-Inventing KPI’s for the Modern Recruiter
- Managing the big billing recruitment Prima-Donna
Performance Management
- Managing Newbies, Under-Performers, Average Performers, and High Performers
- The 6 Steps to Performance Management